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Most common questions from our customers: Click&DECiDE is unique in providing the appropriate answers. Please see below.

Were you bombarded by Data, now swamped under Reports you don’t have time to read? In the past, customers were bombarded with data, now customers are bombarded with reports, the majority of which they don’t read.

Click&DECiDE’s 4 R’s. The Right person gets the Right data in the Right format at the Right time. You only get the reports you requested. Real time data, ad hoc queries and reports, alerts, automatic push, RSS Feed, Web Parts, SharePoint.

Don’t you feel BI tools’ TCO is too high, and their time to implement too long? BI Products are complex and require a lot of PS. Implementation and modification during the solution’s lifecycle is too long and expensive.

Clientless deployment, fast implementation, much lower TCO. Click&DECiDE is easy and intuitive to implement (within hours), use, modify, and customize. It offers very easy and efficient alert and push workflow along with ad hoc reports (within rules defined by your corporate IT). Net Report also offers flexible models: Opex vs Capex.

Do your business people require IT department to modify their reports or dashboards? IT often has to intervene even for slight modifications: this makes the process too expensive and long.

Business people get the information they want intuitively, within rules easily set by IT. Business people: get the data you want in the right format whilst respecting policies set up by IT. Easily create, customize and modify ad hoc reports based on real time data. Define automatic alerting based on the criteria you set. Get powerful and fast versatile data access: from your LAN/WAN, over the Intranet or from the web along with Extranet services.
IT people: you can easily set, control and manage the availability, integrity and access rights for cubes, reports and dashboards.

Do you really want different tools to manage different sources and types of data? Customers need to get pertinent reports from both their structured and unstructured data. They don’t want different systems for different sources or types of data. For example, they want a view of IT Opex and Capex, and at the same time how the applications and networks are used and by whom.

You CAN get the same 4 R’s for all your types of data Click&DECiDE’s Engine manages semi-structured data (data generated by IT, Telephony, Physical Access Systems, NC machines, etc.) and gathers all business application data.

Don’t you need to work with real time data? Customers increasingly want to work with real time data: for manufacturing, stock/inventory, for revenues and margin, for sales performance, etc especially at month or quarter end.

You CAN get real-time data delivered to your desktop, or via your web portal Click&DECiDE doesn’t collect data to download it into a database. Our technology allows a direct plug-in into different databases at the same time. Data is gathered in a dynamic cube which is updated in real time. You can organize data as you want: cubes, reports, dashboards…with real time data.

Don’t you need to be compliant with International Audit and Governance Standards (PCI, Sarbanes-Oxley, Basel II, COBIT,…)? Customers increasingly need to get compliant with the international laws and frameworks which cover internal IT security controls, such as PCI, Sarbanes-Oxley, Basel II, ISO 27002, COSO and COBIT.

You CAN get compliant. Click&DECiDE helps you get your internal IT security controls compliant with Sarbanes-Oxley, Basel II, LSF, PCI DSS, ISO 27002, COSO and COBIT. Net Report can archive, easily retrieve and send alerts on all critical information such as who accessed, when, to which company resource or external URL…